Frequently Asked Questions

---

Therapy is clinical, mental health treatment from a licensed professional for mental health challenges like depression, trauma, or significant relationship concerns. Therapy involves assessment, diagnosis (if applicable), HIPAA-compliance, and evidence-based interventions to help you process emotions, stabilize, and heal from your past.

Coaching is practical, non-clinical, mental wellness support focused on growth, goal-setting, and taking action to improve your life in the present moment. It’s ideal if you have a stable foundation and want guidance, accountability, or tools to reach specific goals for your future.

Still unclear about which is best for you? Read here: Coaching vs. Therapy: Which is Right for You?

Therapy Services:

Individual Therapy is $175 per session or $350/month through our therapy plan. 

Couples Therapy is $200 per session or $400/month through our therapy plan.

Coaching Services

Individual Coaching is $125 per session or $250/month through our coaching plan.

Couples or Family Coaching is $150 per session or $300/month through our coaching plan.

Teen Coaching is $75 per session or $150/month through our coaching plan. (Teen coaching is currently offered only by our Neuro-affirming Coach, Erika Moyer.)

We do not accept insurance or provide superbills. 

Here's why:

Insurance companies can decide session length, frequency, and even when treatment should end, rather than letting you and your provider determine the best plan together. They also require access to private health information, including diagnoses, session notes, and treatment history, which can compromise privacy and security. Cost savings through insurance can also be misleading: high deductibles often mean most care is still paid out-of-pocket. Private-pay care prioritizes you as a whole person, not a billing code, making privacy, autonomy, and personalized care the focus of every session.

We do accept HSA/FSA cards for therapy services and ADHD-related coaching with our Neuro-affirming Coach, Erika. You are responsible for determining if this is approved through your insurance plan.

For more information on how our private-pay services support personalized care, read here: Why Remaining Private Pay Honors the Client 

Our fees are set to reflect the skill, education, experience, and time involved in providing high-quality services for our clients. We understand that private-pay is an investment and may not be the right fit for everyone. We maintain a trusted referral network and are happy to connect you with excellent providers who accept insurance or offer sliding-scale options. Please don't hesitate to inquire about this via our contact form and we will get you connected in no time.

Payment is due at time of service. If you are enrolled in a monthly plan, your card will be charged on a monthly, recurring basis until you cancel.

Coaching clients may multiply the number of expected sessions by the service fee to arrive at an estimated total cost of services.

What is a Good Faith Estimate (GFE)?

All therapy clients at Kind Mind Solutions will receive a Good Faith Estimate. Under the No Surprises Act, a Good Faith Estimate is a document that outlines the expected cost of services for clients who are paying privately (not using insurance). This GFE includes the expected cost of services based on the information available at the time, such as session fees, frequency, and duration of care. It is an estimate, meaning actual costs may change depending on your needs or the length of services. You may request a Good Faith Estimate before beginning services. 

Does a Good Faith Estimate guarantee the total cost of services?

No. A Good Faith Estimate is not a contract or a guarantee. It is an estimate intended to provide transparency. Your total cost may change if you schedule additional sessions, change the frequency of sessions, or adjust the type of services you receive.

What if my actual charges are much higher than my estimate?

If you receive a bill that is $400 or more above your Good Faith Estimate, you have the right to dispute the charges.

Can I ask questions about my Good Faith Estimate?

Absolutely. We encourage you to ask questions at any time. Our goal is to ensure you feel informed, comfortable, and clear about the cost of services before moving forward.

Standard sessions are 50 minutes in length (except our teen coaching sessions which are 30 minutes in length).

Traditionally speaking, therapy tends to be longer term, while coaching tends to be shorter term. However, it's all relative. All therapy and coaching clients arrive with their own unique set of challenges and goals. For those with short-term goals, it may take just a few sessions. For others with longer-term or more deeply-embedded challenges, it may take a year or two. Others still, may choose to use services as part of their maintenance in self-care, scheduling sessions here and there as life unfolds. There really is no "typical" timeline.

Coaching Clients

When booking through our secure platform, you'll complete an Onboarding Form and sign our Coaching Agreement. You'll select your preferred method of meeting for sessions, input your contact info, and securely store your preferred payment method which will be charged at time of session. 

During your first session, you and your coach will review any questions you might have, explore your goals together, begin discussing strategies, and determine the best way to move forward for you if it's a good fit.

Therapy Clients

When booking through our secure, HIPAA-compliant platform; you'll complete all necessary forms prior to your first session. These include Informed Consents, Practice Policies, Notice of Privacy Practices, and an Intake & Client Safety form for Telehealth Services. You will receive a Good Faith Estimate within 48 hours of booking the session, delivered securely to your email, outlining the expected total cost of services. You'll securely store your preferred payment method which will be charged at time of session. 

During your intake session, you and your therapist will review any questions you might have, begin exploring your reasons for starting therapy as well as your goals, and connect through discussion. Before the end of the session, your therapist will help you determine the best way to move forward if it's a good fit.

We are located physically in Parrish FL, Chicago IL, & online across the US

• Therapy is available online throughout Florida
• Coaching is available online nationwide or locally per coach's location
• Kind Mind Collective memberships are available in Parrish FL & surrounding areas

We hold a 24-hour cancellation policy for both therapy and coaching sessions. If you cancel or reschedule without 24 hours’ notice you will be responsible for the full session fee. 

We understand that true emergencies can happen. Any exceptions are considered on a case-by-case basis and are not guaranteed.

That probably means they are fully booked. Please feel free to reach out to us through the contact form on our site, or email at contact@kindmindsolutions.com, or text 941-216-5576 to learn when their next available appointment might be, or to be referred to another provider within our trusted referral network.